Three practices, one operating standard: AI transformation, eCommerce strategy, and fractional executive services, anchored by Amazon margin recovery. Every engagement is delivered in one of two modes: Advisory, where we diagnose, build the playbook, and coach your team to run it, or Fully Managed, where we run it end to end as your outsourced senior operator. The methods and tooling are standard, productized playbooks; the mode is chosen to fit the client. Fixed scope, priced before we start.
For 1P Vendor Central brands: managed account work and deduction recovery from an operator who has run the P&L from inside Amazon. Recovery engagements start with the free deduction scan and the Margin Recovery Audit.
Managed dispute filing and escalation across 8 recovery streams: chargebacks, shortage and price claims, contra-COGS, Net PPM, and Direct Fulfillment freight, plus 3P FBA reimbursements for hybrid operations. Starts with a free deduction scan.
How deduction recovery works →Co-op and contra-COGS defect logic, Net PPM reconciliation, recovery of the roughly 2-year co-op backlog, and annual-term negotiation to lower contracted co-op and damage rates.
How co-op recovery works →Diagnose the root cause behind a CRAP flag, stop-order, or de-list, then build the reversal case: cost change, case-pack or packaging to cut ship cost, price and MOQ adjustment, or conversion to Direct Fulfillment or Vendor Flex.
How CRAP defense works →A prevention and evidence stack (EDI/ASN validation, SSCC discipline, pack-out capture, SOPs) plus FBA dim-weight and size-tier fee review, delivered as a prevention SOP handbook.
How prevention works →Growth and monetization work for 1P and 3P sellers, grounded in category P&L ownership rather than ad-spend optimization alone. More on how eCommerce strategy consulting is scoped and delivered.
Managed advertising and/or advisory GTM and category strategy: launches, promotions, and category-building, drawn from running $400M+ in Amazon categories.
1P/3P channel strategy, annual negotiation preparation, pricing and subscription design, and the metrics cadence to run it weekly.
For operations and product leaders who need AI to produce measurable value, not a pilot graveyard. Run by an operator who builds agentic workflows and RAG systems himself; our own delivery, from deduction scanning to dispute preparation, runs on the same systems. More on the AI readiness assessment and what a transformation engagement includes.
A scored diagnostic of your data, workflows, team, and governance, with a prioritized use-case map and the honest list of what not to automate yet.
We scope, build, and harden agentic workflows around your highest-value use cases, with human-in-the-loop gates that survive production.
Training curricula, champions programs, approval gates, and ROI measurement: the change-management layer that determines whether AI sticks.
Senior commercial leadership, part-time and hands-on: an operator who has run $400M+ Amazon P&Ls and led product and commercial teams, embedded in yours. For companies that need the function led now, while a full-time search or budget catches up. More on fractional executive services, including cadence, scope, and how the mandate ends.
Own the commercial or eCommerce P&L on a fixed cadence: strategy, pricing, channel economics, and the weekly operating rhythm that makes the numbers move.
Lead a defined transformation, from digital and AI adoption to marketplace entry, as an embedded executive with a mandate to build the team and hand the function back stronger.
Every service above is built from the same standard parts: a defined method, a fixed starting scope, and a deliverable your team can operate after we leave. Advisory engagements hand you the playbook and coach your team through it; Fully Managed engagements have us run it end to end as your outsourced operator. Same method, different delivery.
Recovery work is priced on the ladder: a fixed-fee audit, credited in full if you continue, then contingency on what Amazon actually confirms recovered. Advisory and managed work outside recovery is scoped and fixed-fee before we start. No hourly billing, no open-ended retainers.
For operator notes on the numbers behind this work, see the insights section.
Same method, different delivery. Advisory engagements diagnose the problem, hand you the playbook, and coach your team to run it. Fully Managed engagements have us run it end to end as your outsourced senior operator. The methods and tooling are standard productized playbooks; the mode is chosen to fit the client.
On a ladder: a $2,500 fixed-fee audit, credited in full if you continue, then a 20% contingency on what Amazon actually confirms recovered. Advisory and managed work outside recovery is scoped and fixed-fee before we start. No hourly billing, no open-ended retainers.
Both. Recovery work centers on 1P Vendor Central (chargebacks, shortage and price claims, contra-COGS, Net PPM), with 3P FBA reimbursement streams for hybrid operations. Growth, marketplace strategy, and AI transformation services cover 1P and 3P sellers alike.
Every service is built from the same standard parts: a defined method, a fixed starting scope, and a deliverable your team can operate after we leave. You are buying a documented system, not open-ended founder hours.
With a 45-minute working session on your numbers. Bring a P&L question; leave with a scoped next step. For 1P vendors, the free deduction scan is the other common entry point.
A senior commercial operator embedded in your team on a part-time cadence: owning the eCommerce or commercial P&L, leading a defined transformation, and building your team as the work ships. Scope and days per week are fixed up front and reviewed quarterly, with the explicit goal of handing the function back stronger.
A 45-minute working session on your numbers usually settles it. Bring a P&L question; leave with a scoped next step.
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