AI-Readiness Assessment
Know what to automate first, and what not to yet: a scored diagnostic of data, workflows, team and governance, ending in a prioritized use-case map.
Services
Start from the problem: AI transformation, eCommerce strategy or fractional executive leadership, all led by the founder, plus the featured Margin Recovery Audit for Amazon 1P vendors.
Featured offer · Margin Recovery Audit
Start with a free deduction scan
For Amazon 1P Vendor Central brands whose remittance carries deductions nobody reconciles. The $2,500 audit is credited in full against recovery fees, and recovery is contingency-priced: you pay 20% only on recoveries we dispute and win, so no recovery means no recovery fee.
AI transformation services
For operations and product leaders who need AI to produce measurable value, not another pilot. The practice is led by the founder, who builds agentic workflows and RAG systems and built the software behind our own deduction scanning and dispute drafting, so the call on what to automate, and what not to automate yet, comes from someone who builds these systems rather than only advising on them. More on the AI readiness assessment and what a transformation engagement includes.
Agentic Workflow Design & Build
Workflows that survive production: scoped, built and hardened around your highest-value use cases, behind human-in-the-loop gates.
Adoption & Governance Program
The layer that decides whether AI sticks: training curricula, champions programs, approval gates and ROI measurement.
eCommerce & marketplace strategy
For Amazon vendors, marketplace sellers and DTC brands with stalled growth or guesswork pricing: a plan built from category P&L ownership, not ad spend alone. More on how eCommerce strategy consulting is scoped and delivered.
Advertising, GTM & category leadership
Launches, promotions and category-building judged on the margin they leave, not only the top line they add, as managed advertising or advisory GTM, built on owning $400M+ in Amazon category P&Ls across two roles.
Marketplace strategy & monetization
Pricing the P&L can defend: 1P/3P strategy, annual negotiation preparation, subscription design and a weekly metrics cadence.
Fractional executive services
Senior commercial leadership, part-time and hands-on: an operator who has led product and commercial teams and owned $400M+ in Amazon category P&Ls across two roles, embedded in yours to own the function, not just advise on it. For companies that need the function led now, while a full-time search or budget catches up. More on fractional executive services, including cadence, scope, and how the mandate ends.
Fractional commercial & eCommerce leadership
We own your commercial or eCommerce P&L on a fixed cadence: strategy, pricing, channel economics and the weekly rhythm that makes the numbers move.
Interim & transformation leadership
An embedded executive leads a defined transformation, from digital and AI adoption to marketplace entry, with a mandate to build the team and hand the function back stronger.
Amazon agency services for 1P vendors
An Amazon agency built the operator's way: every managed engagement starts from a measured number, never a retainer signed blind. If deductions are eating your margin, start with the Margin Recovery Audit: $2,500, credited in full against recovery fees, then contingency recovery across eight recovery streams. It feeds the four services below.
Deduction & chargeback recovery
Managed dispute filing and escalation across 8 recovery streams: chargebacks, shortage and price claims, co-op and contra-COGS, Net PPM, and Direct Fulfillment freight, plus FBA reimbursements, FBA returns, and A-to-z and SAFE-T claims for hybrid operations. Starts with a free deduction scan.
How deduction recovery works →Contra-COGS & co-op contract strategy
Co-op and contra-COGS defect logic, Net PPM reconciliation, recovery of older co-op deductions still inside the dispute window, and annual-term negotiation to lower contracted co-op and damage rates.
How co-op recovery works →CRaP & de-list defense
Diagnose the root cause behind a CRaP flag, stop-order, or de-list, then build the reversal case: cost change, case-pack or packaging to cut ship cost, price and MOQ adjustment, or conversion to Direct Fulfillment or Vendor Flex.
How CRaP defense works →Chargeback prevention & fulfillment-cost review
Fewer chargebacks: a prevention and evidence stack (EDI/ASN validation, SSCC discipline, pack-out capture, SOPs) plus FBA dim-weight and size-tier fee review for hybrid operations, as an SOP handbook.
How prevention works →How engagements are productized
Every service above is built from the same standard parts: a defined method, a fixed starting scope, and a deliverable your team can operate after we leave. Advisory engagements hand you the playbook and coach your team through it; fully managed engagements have us run it end to end as your outsourced operator. Same method, different delivery.
No hourly billing. Recovery work is priced on a ladder: a fixed-fee audit, credited in full against recovery fees if you proceed to recovery, then contingency on the recoveries we dispute and win. Advisory and managed work outside recovery is scoped and fixed-fee before we start. Starting prices: AI transformation and eCommerce strategy engagements from $7,500, fractional executive work from $6,000 a month.
For operator notes on the numbers behind this work, see the insights section.
Frequently asked questions
Which practice should I start with?
Start from the problem, not the practice. AI transformation is for teams that need AI to produce measurable value rather than another pilot; eCommerce strategy is for growth, pricing, and channel decisions on Amazon and off it; fractional executive services are for a commercial function that needs leading now. If the problem is Amazon deductions, the Margin Recovery Audit is the entry point.
How does an AI transformation engagement begin?
With a scored diagnostic of your data, workflows, team, and governance, which ends in a prioritized use-case map and the honest list of what not to automate yet. From there we scope and build agentic workflows around the top candidates, with human-in-the-loop gates that survive production. The training and governance layer goes in alongside, so your team runs the systems without us.
What does eCommerce strategy work cover?
Marketplace and channel strategy for 1P and 3P, advertising and GTM, category building, and pricing and monetization design, with the weekly metrics cadence to run it. The work is grounded in category P&L ownership rather than ad-spend optimization alone.
How does a fractional executive engagement work?
A senior commercial operator is embedded in your team on a part-time cadence, owning the eCommerce or commercial P&L or leading a defined transformation. Scope and days per week are fixed up front and reviewed quarterly, with the explicit goal of handing the function back stronger.
What is the Margin Recovery Audit and what does it cost?
It is a fixed-fee review of your Amazon deductions and claims across eight recovery streams: chargebacks, shortage and price claims, co-op and contra-COGS, Net PPM, and Direct Fulfillment freight, plus FBA reimbursements, FBA returns, and A-to-z and SAFE-T claims for hybrid operations. The audit is $2,500, credited in full against recovery fees if you proceed to recovery, and recovery is then priced at a 20% contingency on the recoveries we dispute and win.
How do engagements start?
With a 45-minute working session on your numbers. Bring the decision you are trying to make and what data you have, and we come prepared. For 1P vendors, the free deduction scan is the other common entry point.
Not sure where to start?
A 45-minute working session on your numbers settles it: bring a P&L question, leave with a scoped next step.
Book a working session